NO AUDIO!

In order to determine the source of the problem read the questions on this page.

Question I use Windows 98™. When I try to play the audio, the Audio Player comes up but the Slider Control stays in one place and never moves also I don't hear any sound?

Question A. Audio Bible 2001 uses DSP Group TrueSpeech ™ technology built into Windows 98 ™. When you install Windows 98 ™, sometimes the proper drivers are not loaded. The drivers may also have become corrupted. You will need the original Windows 98 ™ disk to install these drivers.
--- 1. Click the "Start" button choose "Settings" then "Control Panel".
--- 2. Double-click the "Multimedia icon. Click the "Devices" tab.
--- 3. Click the "+" in front of the Audio Compression Codecs branch to expand it.
--- 4. Click on "DSP Group TrueSpeech ™ Software CODEC", and then click "Properties". Make sure that "Use this audio codec" is checked. If DSP Group TrueSpeech ™ Software CODEC doesn't exist go to step 7.
--- 5. If "Use this audio codec" is already checked, click "Remove", and then click "Yes".
--- 6. Restart your computer.
--- 7. Insert the Windows 98 ™ disk into the drive.
--- 8. Click the "Start" button, choose "Settings" then "Control Panel". In the Control Panel, double-click "Add/Remove Programs".
--- 9. Select the "Windows Setup" tab, and double-click the "Multimedia", Icon.
--- 10. Place a check mark in the "Audio Compression" Box and then click "OK".
--- 11. Click "Apply".
--- 12. Follow the Windows 98 prompts to finish the installation of the drivers.
--- 13. Restart your computer and try to play another Verse. If you still have problems try the following:
--- 14. In some cases if you re-install Windows 98 ™ using the custom install, the problem disappears. Be sure to install EVERYTHING, all options, especially all multimedia options and drivers. The Fax and networking options are not necessary, but everything else is.
--- 15. Check with the manufacturer of your sound card; find out if it can play a DSP TrueSpeech ™ file. They may have updated sound card software drivers that will play DSP TrueSpeech ™ files.

Note: There are some original OEM Windows 98 ™ Disks, which will not allow the installation of a generic version of Windows 98 ™. Some computer manufacturers have modified the Windows 98 ™ installation process in such a way that the DSP TrueSpeech ™ drivers are not loaded properly. In other cases the manufacturer has removed the "Setup.exe" program from the Windows 98 ™ disk and you cannot perform a custom install. The only suggestion we have is to check with the manufacturer of your computer about a solution to the problem. We have installed generic versions of Windows 98 ™ on these PC’s and have solved the problem. If all else fails purchase a generic version of Windows 98 ™ and install it on your machine.

Question I use Windows 95 ™. When I try to play the audio, the audio player comes up but the slider control stays in one place and never moves also I don't hear any sound?

Question A. Audio Bible 2001 uses DSP Group TrueSpeech ™ technology built into Windows 95 ™. When you install Windows 95 ™, sometimes the proper drivers are not loaded. The drivers may also have become corrupted. You will need the original Windows 95 ™ disk to install these drivers.
--- 1. Click the "Start" button choose "Settings" then "Control Panel".
--- 2. Double-click the "Multimedia icon. Click the "Advanced" tab.
--- 3. Click the "+" in front of the Audio Compression CODECS branch to expand it.
--- 4. Click on "DSP Group TrueSpeech ™ Software CODEC", and then click "Properties". If DSP Group TrueSpeech ™ Software CODEC doesn't exist go to step 7.
--- 5. Click "Remove", and then click "Yes".
--- 6. Restart your computer.
--- 7. Insert the Windows 95 ™ disk into the drive.
--- 8. Click the "Start" button, choose "Settings" then "Control Panel". In the Control Panel, double-click "Add New Hardware".
--- 9. Click "Next", click the white circle next to "No", and then click "Next".
--- 10. Click "Sound, Video, And Game Controllers", and then click "Next".
--- 11. Click "DSP Group" in the Manufacturers box, and then click "TrueSpeech ™ Software CODEC" in the Models box.
--- 12. Click "Next", and then click "Finish".
--- 13. Restart your computer and try to play another Verse. If you still have problems try the following:
--- 14. In some cases if you re-install Windows 95 ™ using the custom install, the problem disappears. Be sure to install EVERYTHING, all options, especially all multimedia options and drivers. The Fax and networking options are not necessary, but everything else is.
--- 15. Check with the manufacturer of your sound card; find out if it can play a DSP TrueSpeech ™ file. They may have updated sound card software drivers that will play DSP TrueSpeech ™ files.

Note: There are some original OEM Windows 95 ™ Disks, which will not allow the installation of a generic version of Windows 95 ™. Some computer manufacturers have modified the Windows 95 ™ installation process in such a way that the DSP TrueSpeech ™ drivers are not loaded properly. In other cases the manufacturer has removed the "Setup.exe" program from the Windows 95 ™ disk and you cannot perform a custom install. We are aware of NEC ™ and Packard Bell ™ doing this on some of their setups. There may be other manufacturers doing the same thing. The only suggestion we have is to check with the manufacturer of your computer about a solution to the problem. We have installed generic versions of Windows 95 ™ on these PC’s and have solved the problem. If all else fails purchase a generic version of Windows 95 ™ and install it on your machine.

If you have any questions please direct them to Support@Audio-Bible.com


 
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